DogHouse Manchester - Frequently Asked Questions

Do you have car parking?

We do not have on-site parking, but we do have a discount at the NCP Piccadilly Plaza car park nearby (Located on New York Street, M1 4AJ). Just drop us an email a few days before your stay and we can advise of the latest discount code and how to use it!

When is check-in and check-out?

Check in is from 3pm and check-out is at 11am. You’re welcome to drop luggage at reception, or if you arrive a bit early can sit and enjoy a beer while you wait! We do not offer early check in but a 12pm check out is available for £20 if you fancy a lie in! Just drop us a message any time during your stay to add this on.

What time is food served?

Brunch is served 7:30 am – 4pm daily and our main menu is served 12pm – 10pm. However if you are a hotel guest you can also get hotdogs delivered to your room 24 hours a day!

What beer is available in the room?

You have a fully stocked minibar in the room with lots of beery and non-beery options – this is chargeable by item as per the minibar menu in the room. You can also add some of our epic beer packages to the room too!

You can also earn a free beer at the bar if you are staying multiple nights and reuse your towels – check out the sign in your bathroom for more details!

Can I upgrade my room?

Upgrades are subject to availability so please get in touch! Our Brewmaster Suite is already amazing, but you can upgrade to a Captain's Suite for just £20 a night for an even more spacious room.

Can I add additional guests to my booking?

All of our rooms are double rooms for a maximum of 2 adults. Travel cots can be added on request for children up to 2 years of age. Children older than this sadly must be classed as an adult as we are unable to add any other additional bedding to rooms.

Are the rooms accessible?

We have 2 fully wheelchair accessible rooms available, with stairless entry and a walk in shower wet room. You can select these rooms when booking online, but please get in touch with reception if you have any particular accessibility requirements we can assist with in advance of your arrival.

Are the rooms pet friendly?

Absolutely, you are more than welcome to bring your dog, and we’ll even provide a complimentary pooch pack!

We do have a room that we keep pet-free in case of any guests with allergies, so please let us know in advance if you are bringing your furry friend! Other pets are welcome too – just contact reception to confirm prior to booking.

Can I use my EFP discount in the hotel?

Yes! Your regular EFP discount is available as normal in the bar and can also be applied to your room rate if you booked direct. Just book as normal on the website and present your EFP card/app at check-in. Please note this discount cannot be applied to in-room packages, minibar or rooms booked through 3rd party sites.

How to get in touch.

You can contact the team over the phone on 0161 146 1003, Whatsapp us on 07434786303 or via email at [email protected]